Healthcare • Kiganjo Community Medical Center

Kiganjo Community Medical Center modernised community care in Thika

A community medical center in Thika, Kiganjo adopted a unified platform for patient registration, billing, and NHIF-ready reporting.

Challenge

Front-desk and clinical teams relied on disconnected records and manual billing steps, which slowed patient flow and made end-of-day reporting harder to trust.

Solution

Tencent Softwares implemented a clinic-focused hospital workflow covering registration, consultations, billing, and operational reporting with role-based access for care and admin staff.

Outcome

The center gained clearer patient tracking, more consistent billing, and better visibility for day-to-day community health operations.

  • Streamlined patient registration and visit tracking
  • More consistent billing and receipt handling
  • NHIF-ready reporting and admin visibility